Mitra Cancun Retreat 2025 - Tactical Briefing

⚡ MISSION CRITICAL: BEHAVIORAL PROFILE MANDATORY ⚡

**Culture Index Survey** - *Required for CMG Strategic Alignment*

This behavioral assessment is essential for personal growth and optimizing team synergy. Complete it now; your personalized profile is the centerpiece of a mandatory Tuesday session.

HARD DEADLINE: DECEMBER 1ST, 2025

DEPLOY ASSESSMENT NOW

Failure to complete the profile by the deadline means no personalized materials for the session.

GM/AC DEPLOYMENT

Arrival: **Mon, Dec 8**
Extraction: **Thu, Dec 11**

DO/MC DEPLOYMENT

Arrival: **Sat, Dec 6**
Extraction: **Thu, Dec 11**

RESORT COORDINATES

Hilton Cancun
+52 998 432 0300

🚨 EMERGENCY COMMUNICATIONS

Tom: 443-693-2774 | Homer: 903-748-8859 | Direct Report or WhatsApp

✈️ MISSION PREP CHECKLIST

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CRITICAL TASKS (Completion Target: NOV 30)

**[IMMEDIATE]** Complete Culture Index Survey. (Required for Tuesday Session)
Passport - Validate, secure digital backup, and share details with family.
Global Comms - Activate international plan / Secure local SIM option.
Comms Channel - Download WhatsApp app & JOIN SECURE GROUP

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Financial Protocol - Notify banks/card issuers of Mexico deployment dates.
Flight Plan - Review finalized itinerary immediately upon receipt (late Nov).
Travel Confirmation - Acknowledge flight details receipt via email to DO.
Store Coverage - Secure local operations and distribute emergency contact info.
Buddy/Family Intel - Share resort info with family; secure buddy contact.
Departure Readiness - Set redundant alarms for outbound flight.

⚠️ WARNING: Failure to confirm your itinerary or contact your DO regarding non-receipt by November 30 jeopardizes deployment.

✈️ DEPLOYMENT & TRANSPORT PROTOCOL

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US Departure Briefing

Arrive **2 hours minimum** before scheduled departure (International Flight Protocol).
Secure ground transport/rideshare to the airport.
Your Passport is your primary credential. Protect it always.
Download and use your airline's application for real-time gate and check-in status.
Southwest: Check in exactly 24 hours prior to secure optimal boarding position.

Cancun International (CUN) Arrival

Proceed through Mexican Passport Control immediately.
**SECURITY WARNING:** Upon exiting customs, you will encounter sales agents/hustlers offering services. **DISREGARD ALL SOLICITATIONS.** Do NOT engage. Your transfer is prepaid.
Locate your pre-arranged transportation provided by **AmStar**.
Look specifically for AmStar staff displaying **Mitra/SOAR/CMG Logo** signage.
AmStar provides complimentary bottled water at the arrival point.
If transport is compromised, utilize WhatsApp to alert your DO immediately.

**REMINDER:** All airport-to-resort and resort-to-airport transfers are prepaid shuttle services. Avoid unauthorized taxis or third-party services.

🧳 LOADOUT & ATTIRE DIRECTIVES

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💡 TACTICAL TIP: Limit to carry-on luggage only. Minimize processing time and avoid baggage claim risks.

✅ ESSENTIAL GEAR

Passport (High-Security Item)
Prescribed medications (original containers w/ name)
High-SPF sunscreen & aloe (Resort pricing is excessive)
Chargers for all electronic devices
Corrective lenses (for presentations/briefings)
Basic medical supplies (e.g., antacids, aspirin)
Resort Casual attire & Mandatory Formal/Business wear for Wednesday dinner.
Comfortable footwear & layers for evening temperature drops.

❌ PROHIBITED CARGO

Excessive valuables/jewelry (Target for theft)
Cannabis (Any form/derivative - Federal Crime in Mexico)
Vaping devices/e-cigarettes (Strictly prohibited by Mexican law)
Large cash reserves / Unnecessary high-value electronics
Unauthorized alcohol / Weapons of any kind

🏨 RESORT ACCESS & FINANCIAL RULES

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Hilton Cancun All-Inclusive Status

**Address:** Carr Federal Libre 307, Cancun-Tulum Km 248-868
**Website:** hilton.com/cunqrhh

**INTEL SHARE:** Provide this resort information to your emergency contacts/family immediately.

✅ ALL-INCLUSIVE PRIVILEGES

All Food, Snacks, and Beverage Consumption (Including Premium Liquor)
Access to 12 Dining Venues & 24/7 Room Service
Daily Mini-bar Replenishment & Unlimited Dessert Access
Pool/Beach Service & Two Infinity Pool Decks
All Local Taxes and Gratuities (Tipping is *included*)

💰 UNAUTHORIZED CHARGES (YOUR LIABILITY)

Spa Services, Retail/Gift Shop Purchases, Phone calls to US
In-room entertainment, Menu Items Marked with **$** (Premium)
Off-site Excursions, Room Upgrades, Extension of Stay

**SEVERE WARNING:** DO NOT charge ANY personal expenses to your room. SOAR requires a credit card at check-in for incidentals, and ALL unauthorized charges will be debited to you personally.

👔 PROTOCOL & DRESS CODE

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Dress Code Matrix

Area	Mandatory Attire	Prohibited
Meetings/Briefings	Resort Casual (Polo/Button-up, Khakis/Nice Shorts)	Swimwear, Flip-flops, Tank Tops, Hats
Smart Casual Dining	Closed-toe shoes required, smart trousers/dress.	Beachwear, Robes, Athletic Gear
Wednesday Dinner	FORMAL (Business Casual MINIMUM)	All Casual Attire

Professional Conduct & Safety

Punctuality: Arrive **10 minutes before** all scheduled events.
Represent: Maintain professional conduct at all times; this is a business function.
Alcohol: Be mindful of consumption; respect the decisions of non-drinking personnel.
**Buddy System:** Mandatory if leaving the resort grounds. DO NOT TRAVEL ALONE.
Compliance: Obey all Mexican laws and customs.
Security: Store Passport and high-value items in the room safe immediately upon check-in.

❓ FREQUENTLY ASKED QUESTIONS

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Is English widely spoken in Cancun?: Yes, the Cancun hotel zone is multilingual. English communication is readily available across the resort and surrounding tourist areas.
Is there Wi-Fi?: Yes, complimentary standard Wi-Fi is provided in rooms and public areas at the resort, and also at the Cancun Airport.
What is the smoking policy?: The resort is smoke-free, though designated outdoor smoking zones are available. **Again: Cannabis is illegal and strictly prohibited.**
Do I need Mexican Pesos?: Not for core expenses (all-inclusive covers meals/drinks). Bring minimal US cash for incidentals, off-site purchases, or tips beyond the included gratuity. Most merchants accept US Dollars.
Can I drink local water?: Do NOT consume tap water. All water/ice served in the resort's bars and restaurants is filtered and safe. Utilize the bottled water provided in your room.

MISSION COMPLETE. ENSURE FULL COMPLIANCE. ENJOY THE RETREAT. 🌴☀️